NBN Faults

NBN Faults, Trouble-Shooting and Diagnosis

Coastal Hi-Fi and Communications specialise in locating, diagnosing and repairing NBN faults. Based on the Sunshine Coast, we service both residential home owners and commercial business owners from Caloundra through to Noosa, including the surrounding hinterlands. We have a team of trained and experienced technicians who understand every element of the NBN, including your internal equipment and the external line. They can also use their specialised equipment to locate any problems or faults that you are experiencing with your connection.

Get in touch on 0427 444 966 to discuss our full range of NBN fault-finding services and find out if we can help you.

Diagnosing NBN Faults

If you are experiencing problems with your NBN connection then we can send a technician to your Sunshine Coast property to diagnose the issue. We can detect problems in the line related to drop-outs and speed inefficiency, and determine whether the problem is internal or external. If the problem is internal (with your router or equipment), then we can fix the issue for you, usually on the same day. If the issue is external (an issue with the line) then we can help you communicate this to the NBN or your service provider to get a technician out.

We find that NBN and telecommunications companies are often reluctant to send out a technician until it has been confirmed that it is an external or line issue causing your problems. Our technician will put our findings in writing for you so that you know exactly what to say to your service provider, and if necessary, we will speak to your service provider on the phone ourselves to explain the problem.

For more information regarding our NBN troubleshooting services or to find out if we can assist you, please get in touch today.

NBN Faults and Diagnosis

Find out if our team of technicians can help you find and diagnose your NBN fault – call 0427 444 966.

Smart Wiring

Smart Wiring for Sunshine Coast Homes and Offices

Coastal Hi-Fi and Communications design and install smart wiring in both new and existing homes on the Sunshine Coast and surrounding hinterland areas. We are a small team of professional technicians who have been providing high-quality and affordable services since 2014, and we have a strong reputation for providing great customer service paired with reliable advice. For more information regarding smart wiring and how we have helped past customers design intelligent systems for their homes and offices, visit our projects portfolio.

If you’d like to discuss our smart wiring services in more detail or request a quote for your home or office, please get in touch with Coastal Hi-Fi and Communications on 0427 444 966.

Smart Wiring for Smart Home Owners

Smart Wiring pulls several of our other services into one; it is the process of installing wiring, cabling, access points, data points and WiFi solutions in your home. It not only caters to your immediate requirements but also trys to anticipate your future requirements – we install the wiring and cabling infrastructure that you may require in the future to ‘future-proof’ your home.

We use our industry knowledge, paired with insights into emerging new technologies to design your communications infrastructure in the most efficient manner possible. This ensures that all areas of your home get a strong, fast Wi-Fi signal and that all your devices have somewhere to plug into directly. It also means that we are installing the capabilities to upgrade your systems in the future – if you plan to install a home theater in the future, are thinking about upgrading to smart lighting at some point down the track, or think that you might turn one of the upstairs bedrooms into a home office when the kids move out, then we can install everything you need in one go, to reduce installation costs later.

New Homes

Installing additional cabling and wiring into your home or office after the walls have gone up is significantly more expensive than if you have it all installed during the building process. We always recommend having additional cabling run through your walls when building your new home – technology is moving at such a fast rate that it is impossible to know what your data requirements are going to be in a couple of years’ time.

Existing Homes and Renovation Projects

We can retro-fit smart wiring to your existing home. Our technicians will design a system to make your home as efficient as possible by installing additional cabling, upgrading existing wiring, installing new data points, access points and more.

Smart Wiring for Sunshine Coast Home Owners

Give Coastal Hi-Fi and Communications a call to discuss our smart wiring solutions and how we can make your home run more efficiently. Call 0427 444 966.

WiFi Solutions

Sunshine Coast Wi-Fi Solutions

Coastal Hi-Fi and Communications provide a range of Wi-Fi solutions for both residents and business owners. We have been operating locally since 2014, providing affordable, high-quality and professional advice and installation services from Caloundra to Noosa, including the surrounding hinterland areas. Visit our projects page to learn more about our full range of capabilities and read about some of the intelligent solutions we have designed and installed for past customers.

For more information about our Wi-Fi solutions or to request a quote, please get in touch with the team at Coastal Hi-Fi and Communications on 0427 444 966.

Home Wi-Fi Connections

We offer a range of Wi-Fi services and solutions for residential properties. Whether you require a standard set-up to suit the growing needs of your family, or you’re having speed and connectivity issues with your existing setup, our team of professional technicians can assist you. We can help you setup your home office, connect all of your devices and add additional access points to increase speed throughout your entire home.

If you are in the process of building a new home, we advise getting in touch early on – we can work with your builder to ensure that your data points and cabling are located optimally to increase connectivity throughout your entire property, including multiple floors.

Office Wi-Fi Connections

We can install complex Wi-Fi systems with multiple access points in large commercial properties, office buildings, apartment buildings or hotels, schools, shopping centres and more. Our team of technicians can design and install a system that operates efficiently with minimal lag time and dropouts, ensuring the increased productivity of your staff.

Our team can set up one main server or router and then use multiple access points throughout your entire building – even multiple floors or levels – to distribute high-speed Wi-Fi without the hassle of trying to manage multiple connections and devices.

If you’re currently experiencing issues with your internet speed and connectivity and would like to discuss how Coastal Hi-Fi and Communications can help your business operate more efficiently, please get in touch today.

Sunshine Coast Wi-Fi Solutions

Get in touch with Coastal Hi-Fi and Communications today to discuss our Wi-Fi solutions for Sunshine Coast residents and business owners. Call 0427 444 966.

Structured Cables

Structured Cabling Solutions

Coastal HiFi and Communications design and install structured cabling solutions for Sunshine Coast businesses and commercial properties. A well designed structured cabling solution is a long-term investment that ensures your office space is future-proofed. We ensure that all our client’s cabling requirements are met in the most cost-effective and professional manner possible.

For more information regarding our structured cabling services or to request a quote, please get in touch with Coastal HiFi and Communications on 0427 444 966.

What is Structured Cabling?

Structured cabling is used to improve speed and eliminate drop-outs. It makes trouble-shooting easier because your entire data network (phone, data, Wi-Fi etc.) goes back to one common location. It is used commonly in large multi-room facilities such as schools and universities, shopping centres, large houses or mansions, apartment buildings and other commercial buildings.

Having a centralised hub where all your phone and data lines run to – including your access points – provides your customers and staff with speed efficiency without losing the convenience of Wi-Fi.

Structured Cabling Installation

Costal Hi-Fi and Communications can provide a solution for all levels of users from design through to the final installation. We also provide upgrades for your existing computer cabling, additional outlets, relocation of outlets, repairs, maintenance and fault finding:

Cat5e (100 Meg) Network
Cat6 (1 Gigabit) Network
Cat6a (10 Gigabit) Network
Computer network designs, installation & solutions
Telephone Cabling
PC & Phone relocation, installation and set up
Wireless Technology & AP Installation
Equipment Supply – Server Racks, Cabinets, Cabling Racks, Power
Rails, Cooling Fans, Network Switches & Media Converters
Cable Support – Ducting, Cable Tray, Dropper Poles, Trunking,
Catenary wire, Floor Chase & Floor Boxes
Service available for small installation of one outlet upward to large
corporate multi-storey outlet installation

All our employees are accredited by the Australian Communications & Media Authority.

Sunshine Coast Structured Cabling Solutions

Get in touch to with the team at Coastal Hi-Fi and Communications to discuss how our structured cabling services can help your business run more efficiently. Call 0427 444 966.

Telephone Systems

Business Telephone Systems and Installations

Coastal Hi-Fi and Communications design, install, configure and troubleshoot business telephone systems for Sunshine Coast business owners. We are a small team of experienced and professional technicians and we service the entire Sunshine Coast region from Caloundra through to Noosa and the surrounding hinterland areas. Working with businesses of all sizes, we have been installing telephone systems since 2014 and have a strong reputation for providing fast and affordable services paired with great customer service and friendly advice.

For more information regarding our range of business telephone system services, please get in touch with Coastal Hi-Fi and Communications on 0427 444 966.

Telephone System Configuration

Our professional technicians can advise you on the best brand and system to suit your current and future business operations. We can help set-up and configure all types of systems to suit all types of requirements – from a small office with 10 phones through to a large-scale call center with multiple phone lines and departments.

We can set up as many extensions as you require (within hardware limitations) and we can also assist you in upgrading an existing system.

Re-furbished vs Renting Telephone Systems

Purchasing a telephone system for a large business can be quite expensive and as the technology is constantly changing and advancing, many businesses opt to rent their hardware. But what a lot of businesses don’t know is that you can often purchase re-furbished or second hand units for less than it costs to rent. As the re-furbed units are usually either ex-rental or from failed start-ups, they won’t be very old and for businesses who just require a standard phone system, they will have all the features that they require.

Coastal Hi-Fi and Communications can help you source a refurbished business telephone system with the required number of units to suit your business and can then take care of the installation and configuration process for you.

Business Telephone Systems

For more information regarding our full range of business telephone system installation, configuration and troubleshooting services, call 0427 444 966.